
Setting up your sleep sensors with the Data Hub
Please use these instructions if you have been provided with a data hub (pictured above) to use with your sleep sensor. The Data hub is an alternative to connecting you sleep mat to WiFi.
The videos below will guide you through setting up the sleep sensor. If you prefer written instructions please click here.
Step 1 – Set up the Data hub
Video 1 (3m 30s) guides you through the equipment, and setting up the Data hub, which connects the Sleep mat to the internet:
Step 2 – Positon the sleep mat
Once you have set up the Data hub, Video 2 (2m 40s) (below) will show you how to position the Sleep mat under your matress. If the Data hub did not connect in your home, watch Video 2 now, and then continue to Video 3.
Step 3 – If the Data Hub does not work in your home
If you are unable to get the Data Hub to connect, please watch and follow the Video 3 (5m 50s) (below) to connect your Sleep mat through your home’s Wi-Fi. You will need a smartphone, and your home’s Wi-Fi password.
You will also need to download the free Withings Connect Assistant app, which you can get from here: Google Play Store | Apple’s App Store.
Any problems
If you have any problems installing your Sleep mat, please contact the relevant research team who will be happy to help you.